Legal

Terms of Service

Effective: 19 May 2026

1. Acceptance

By creating an account or using Palatte (“the Service”), you agree to these Terms. If you do not agree, do not use the Service.

2. What Palatte is

Palatte is a dish-first food discovery platform where users can discover, review, and bookmark dishes at restaurants. Restaurant and dish information may be generated or enriched with AI. We do not take reservations, process payments, or operate any restaurant.

3. Your account

You must be 13 years or older to use Palatte.

You are responsible for maintaining the security of your account credentials.

You may delete your account at any time from your profile page.

4. User content

You retain ownership of reviews, ratings, and text you submit (“User Content”). By submitting User Content, you grant Palatte a worldwide, royalty-free licence to display and distribute it as part of the Service.

User Content must be honest and based on genuine experience. You must not:

  • Submit fake, paid, or incentivised reviews
  • Post content that is defamatory, abusive, or illegal
  • Upload content you do not have the right to share
  • Attempt to manipulate dish rankings or signals

5. Menu scanning

The menu scan feature sends uploaded images to Anthropic's AI for text extraction. Only scan menus you have permission to photograph. Do not upload documents containing personally identifiable information unrelated to menus.

6. Our rights

We may remove any User Content that violates these Terms without notice. We may suspend or terminate accounts that repeatedly violate these Terms or that we reasonably believe are being used fraudulently or abusively.

7. Accuracy of information

Dish and restaurant information on Palatte may be AI-generated or user-submitted. We do not guarantee its accuracy. Always verify details (allergens, prices, hours) directly with the restaurant before visiting.

8. Limitation of liability

The Service is provided “as is” without warranties of any kind. Palatte is not liable for any indirect, incidental, or consequential damages arising from your use of the Service, including reliance on dish or restaurant information. Our total liability is limited to the amount you paid us in the past 12 months (which for a free service is zero).

9. Governing law

These Terms are governed by the laws of India. Disputes will be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

10. Changes

We may update these Terms. Continued use of Palatte after changes are posted constitutes your acceptance of the revised Terms.

11. Contact

Questions: hello@palatte.co